Shipping Policy
Except for custom and special order items, most items will be shipped within
3 - 5 business days. Orders are shipped Monday through Friday. Time in transit varies by the location of shipping address, but is generally 1 to 5 business days. If you need your order in a hurry, please call 1-702-649-6819
Returns and Exchanges
Merchandise must be returned within 30 days of the date of purchase. All returned merchandise must be in the original "NEW" condition along with
packaging (example: warranty information, instructions, box, etc...) A 20%
restocking fee may apply on Special and/or Large orders.
Custom orders
made to your specifications cannot be returned for exchange or credit, (i.e. Embroidered Name Tags, Embroidered Helmet Bands, Class A Name Tags, and Dog Tags). There is no return on food items, used clothing, used blankets, cots, ammo boxes, footlockers or undergarments. We will not refund the shipping costs to you or the shipping costs for you to return the item to us. We will charge you a second return shipping charge to get the item(s) to you.
Note: We reserve the right to replace, repair, or refund your money. This return policy is only for items that are returned in unused condition.
In the event that you need to return an item, please follow these directions:
- Include a copy of the register receipt, order number, and name along with instructions for our return department (e.g. credit, refund, or exchange). Return package via post office (insured), fed ex, or ups to our mailing address
- Hahns World of Surplus
Attn: Returns
2908 E Lake Mead Blvd
Las Vegas, NV 89030
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